Terms and Conditions
Terms and Conditions
Effective Date: 12/06/2025
Welcome to the Nova Wellness Clinic website. By accessing, browsing or using this website (the “Site”), you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use this Site.
1. Use of the Site
This Site is intended to provide general information about Nova Wellness Clinic and its services. The content on this Site is for informational purposes only and does not constitute professional medical advice, diagnosis or treatment. Always seek the advice of your GP or another qualified health professional regarding any medical condition.
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Site by, any third party.
2. Medical Disclaimer
Nothing on this Site should be interpreted as medical advice or as a substitute for consultation with a qualified healthcare professional. Use of any information provided on this Site is entirely at your own risk. Always consult a qualified practitioner with any concerns about your health or treatment.
3. Appointments and Cancellations
Appointments can be made via our online booking system or by contacting us directly. We kindly request that cancellations be made at least 24 hours in advance. Late cancellations or failure to attend may incur a fee.
Individual Practitioner Availability: Please note that the availability of our therapists may vary from day to day. To book your preferred time slot, we recommend checking our online diary for up-to-date availability.
4. Intellectual Property
All content on this Site, including (but not limited to) text, graphics, logos, images and software, is the property of Nova Wellness Clinic or its content suppliers and is protected by applicable intellectual property laws. Unauthorised use or reproduction of any content is strictly prohibited.
5. Privacy
Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use and safeguard your personal data. By using this Site, you consent to the collection and use of your information in accordance with our Privacy Policy.
6. Third-Party Links
This Site may contain links to third-party websites that are not owned or controlled by Nova Wellness Clinic. We are not responsible for the content or privacy practices of any linked sites. The inclusion of any link does not imply endorsement by Nova Wellness Clinic.
7. Limitation of Liability
Nova Wellness Clinic shall not be held liable for any damages, including but not limited to direct, indirect, incidental, punitive or consequential damages, arising from the use or inability to use this Site, or from any information, services or products obtained through it.
8. Modifications
Nova Wellness Clinic reserves the right to modify these Terms and Conditions at any time without notice. Your continued use of the Site after such modifications constitutes your acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to any conflict of law principles.
Contact Us
Nova Wellness Clinic
Inside Active Fitness Club
North Road, Stevenage
Hertfordshire, SG1 4BB
United Kingdom
WhatsApp (preferred) or phone: 07542 988 777
Email: hello@novawellness.co.uk
Website: www.novawellness.co.uk
Opening Hours:
Monday – Friday: 8:00 am – 8:00 pm
Weekends: 9:00 am – 4:00 pm
Location:
Our clinic is conveniently situated in the same building as the Active Fitness Club, just behind Lister Hospital – a two-minute drive from Stevenage Old Town. Free on-site parking is available.
