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Frequently Asked Questions

What therapies do you offer at Nova Natural Clinic?
We provide acupuncture, chiropractic care, massage therapy (including sports, deep tissue, Swedish, and reflexology), homeopathy, cupping, reiki healing, and natural facial rejuvenation.

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Where is the clinic located?
We are based inside Active Fitness Club on North Road, Stevenage SG1 4BB, just behind Lister Hospital.

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How do I book an appointment?
You can book online through our website, call us on 01438 532 075, or send a message via WhatsApp to 07542 988 777.

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Do you offer free consultations?
Yes, we offer a complimentary 15-minute consultation with our Clinic Director, Agata Anna, either over the phone or in person.

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What are your opening hours?
We’re open Monday to Friday from 8:00 am to 8:00 pm, and weekends from 9:00 am to 4:00 pm.

 

Can I choose my therapist?
Yes, you’re welcome to select your preferred therapist when booking or by contacting us directly.

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What conditions can your therapies help with?
We support issues like back and neck pain, stress, anxiety, insomnia, fertility, hormonal imbalances, menopause symptoms, sports injuries, and more.

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Are your treatments safe during pregnancy?
Yes, we offer safe therapies for expectant mothers, including pregnancy massage acupuncture and homeopathy.

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Do you treat children?
Yes, we provide gentle and safe therapies for children, including chiropractic care and homeopathy.

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How much does massage therapy cost?
Massage sessions are priced at £25 for 15minutes, £40 for 30 minutes, £55 for 45 minutes, £70 for 60 minutes, and £90 for 90 minutes. Discounted block bookings are also available.

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Can acupuncture help with anxiety or sleep issues?
Yes, acupuncture is known to help reduce anxiety, improve sleep quality, and promote relaxation.

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Do you provide facial rejuvenation treatments?
Yes, we offer natural facial rejuvenation using facial massage, Gua Sha, cupping, and cosmetic acupuncture.

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What is cupping therapy and what are its benefits?
Cupping uses suction cups to increase circulation, reduce muscle tension, and support healing and detox.

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Can I buy gift vouchers for treatments?
Yes, gift vouchers are available to purchase either online or at our clinic - perfect for a thoughtful gift.

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Do you offer discounted packages?
Yes, we offer savings when you book a block of sessions for acupuncture, chiropractic, homeopathy or massage therapy.

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Is there parking available?
Yes, free on-site parking is available to all clients visiting the clinic.

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What should I wear to my appointment?
Wear comfortable, loose-fitting clothing. Depending on the treatment, we may ask you to remove certain items.

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How can I cancel or reschedule my session?
You can change or cancel your booking by WhatsApp, phone or by logging into your online booking account.

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Are your therapists qualified and experienced?
Absolutely. All practitioners at Nova Natural Health Clinic are fully qualified, insured, and experienced in their fields.

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Do you have treatments to support menopause symptoms?
Yes, we offer acupuncture, homeopathy, and massage therapy to help manage hormonal changes and menopause symptoms naturally.

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Not sure which therapy is right for you?

​We're here to help! ​

Explore our Therapies Guide to learn more about each treatment, or book a free 15-minute consultation with Agata Anna, Clinic Director at Nova Natural Clinic in Stevenage. Choose a quick phone call or visit us in person to find the best therapy for your needs.

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Contact Us

We’re conveniently located next to Lister Hospital in Stevenage and proudly care for patients across Hertfordshire, including Hitchin, Letchworth, Baldock, Royston, Hatfield, Welwyn Garden City as well as Luton

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Get In Touch

Please provide a brief description of your health concern or question!

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Contact Us

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Nova Natural Health Clinic

inside Active Fitness Club

North Road, Stevenage, SG1 4BB​

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Phone: 01438 532 075​

WhatsApp: 07542 988 777​

Email: hello@novawellness.co.uk

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FAQs

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Location

 

Nova Natural Health Clinic in Stevenage is conveniently located in the same building as Active Fitness Club, just behind Lister Hospital and only a two-minute drive from Stevenage Old Town.

 

We offer free on-site parking for all clients.

 

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Opening Hours

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Mon - Fri  8:00 am – 8:00 pm

Weekends 9:00 am – 4:00 pm

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Individual Practitioner Availability: 

Please note that the availability of our therapists may vary from day to day. To book your preferred time slot, we recommend checking our online diary for availability.

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Services and Treatments at Nova Natural Clinic in Stevenage

Chiropractic Care | McTimoney Chiropractic | Acupuncture | Fertility Acupuncture | Acupuncture for Pain | Cupping Therapy | Reiki Healing | Homeopathy | Natural Facial Rejuvenation | Women's Health Support | Hormonal Balancing | Fertility & IVF Support | Pain & Injury Rehab | Weight Loss Support | Smoking Cessation

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Massage
Deep Tissue Massage | Sports Massage | Therapeutic Massage | Full Body Massage | Swedish Massage | Aromatherapy Massage | Stress Relief Massage | Indian Head Massage | Anti-cellulite Massage | Facial Massage | Reflexology | Pregnancy Massage | Hot Stone Massage | Holistic Massage | Tui Na Massage | Shiatsu | Acupressure Massage

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