Once you booked an appointment at Nova Natural Health Clinic you will receive a text confirmation and an email with the following relevant information (updated 23rd August 2020):
We follow latest government advice to do with Covid-19 safety in order to protect our patients, staff memebers and community. If you have covid-like symptoms or have been exposed to covid recently please do not come to your appointment, just contact us to reschedule.
On coming to the clinic you will be asked to confirm that to the best of your knowledge none of the potential covid symptoms or exposure apply to you (for our latest Covid-19 update please click here)
NEW PATIENTS FORMS
If you are a new patient or we have not seen you for a while an email will follow with forms to fill in and consents to agree to. Please fill them in as soon as you can, well before your appointment.
RESCHEDULING YOUR APPOINTMENT:
If you wish to reschedule your appointment you may do so via our online booking system or text us on 07534 620 332. If you need to reschedule or cancel, please do so as soon as possible and no later than 24-48hrs prior to the appointment. Late cancellations and no-shows will be charged at full appointment fee.
NOVA ON-LINE BOOKING SYSTEM
Your online log-in details will be sent to you once you book your initial appointment. If you haven't received them please reply to this email stating that you require your on-line login details. Link to amend your booking or make a new booking:
HOW TO FIND US:
Nova Clinic is located just off Junction 8 on the A1, so we are really easy to get to and easy to find. We are in the same building as the Active Fitness Club. We are located next to Lister Hospital and not far from the high street in Stevenage Old Town. We are located on the first floor of Active Fitness Gym, sharing car park (free) with Stevenage Rugby Club and Lister Tennis Club.
If you are arriving on A1, than the best exit is Stevenage North (rather than Stevenage - though both will get you to us).
If you are using Satnav to locate us, our postcode SG1 4BB, will take you to small road next to Lister Hospital: Lister Close. As you drive in, our building (painted white on this side) is on the right hand side. You will need to turn around and drive out left and immediately left again to access our carpark. You can then enter Active Fitness Gym building, which is painted dark grey on the parking side.
Parking is free and there is plenty of it. We share parking with Active Fitness, Stevenage Rugby Club and Lister Tennis Club. Please do not park in hospital grounds as you will incur parking charges.
YOUR PRACTITIONER TESTIMONIAL:
Following your appointment we would be grateful if you could provide testimonial or comments about your experience and treatment.
Please click here to submit your testimonial. Every month your will have a chance to win a free prizes to win by patients who submit a testimonial:
Link to leave Practitioner Testimonial
Any questions please contact us by:
Text or call: 07534 620 332